Product quality
Product quality refers to how well a product meets expectations.
Defining quality can be challenging because it’s based on consumer perceptions, which are influenced by the market, advertising, price range, and personal preferences [Insight Quality Services].
Product quality refers to how well a product satisfies customer needs, serves its purpose, and meets industry standards. When evaluating product quality, businesses consider several critical factors, including whether a product solves a problem, works efficiently, or suits customers' purposes.
Companies may also evaluate product quality based on various perspectives that show how different groups perceive the usefulness of a product. When assessing product quality, perspectives include customer, manufacturing, product-based and value-based perspectives, and transcendental perspectives, which perceive a product's value concerning its cost. Using these perspectives, you can define product quality according to
– Performance and intended function.
– Reliability of the product within a specific time frame.
– Conformity to product specifications.
– Product durability and lifespan.
– Product serviceability.
– Physical features of the product.
– Customers' perception of the product [Indeed].
What is Product Quality? Here is What You Need to Understand. Insight Quality Services. Retrieved from: https://insight-quality.com/what-is-product-quality/
Understanding Product Quality: What It Is and Why It Matters. Indeed. Retrieved from: https://www.indeed.com/career-advice/career-development/product-quality