E-government

Electronic government involves providing service to citizens, business, and government agencies electronically .

Zwass in his viewpoint, “The web-internet compound as the infrastructure of digital government”, discusses digital government and highlights that it encompasses two principal domains. The first is e-government, which addresses the needs of all levels of government as providers of services. The second is e-democracy, which is the support for the process of broad participation of citizens, and of house of them who represent others, in the debate, political discourse, surfacing and elaboration of societal issues, emergence of representation, polling, and voting .

Sources:

Affisco, J.F. and Soliman, K.S. (2006) Business Process Management Journal. E-government – 5