E-commerce
E-commerce refers to the use of electronic means and technologies to conduct commerce (sale, purchase, transfer, or exchange of products, services, and/or information), including within business, business –to-business, and business-to-consumer interactions. Delivery of product or service may occur over or outside of the Internet .
Doing business online is electronic commerce, and there are four main areas in which companies conduct online today:
1. Direct marketing, selling, and services.
2. Online banking and billing.
3. Secure distribution of information.
4. Value-chain trading and corporate purchasing .
Amir Manzoor, E-commerce: An Introduction. LAP LAMBERT Academic Publishing 2010. 417 p. – 2
E-commerce / Ritendra Goel. New Delhi : New age international publishers, 2007. First edition – 190 p. – 2