Effective communication training
Effective communication training is the process of developing the skills necessary to achieve effective and harmonious communication. This may include the ability to listen, express oneself clearly, take into account the emotions and needs of others, and find constructive solutions in difficult situations. Such training is relevant for various areas of life: work, study, personal relationships, as well as public speaking or teamwork. Its goal is to develop empathy, confidence in communication and avoid misunderstandings.
Rules for effective communication:
Speak politely, address the other person by name.
Take turns speaking without interrupting each other.
Listen carefully to your friends.
Express your opinions clearly.
Respect the opinions of your interlocutors.
You can argue only without noise and offensive words.
Find out if you can work in a group.
To do this, add the word ‘I’ to your statements:
I understand why we are working together.
I can fulfill my responsibilities in the group.
I can listen to my mates without interrupting.
I express my opinion.
I know how to give in when someone is right.
I work actively in the group.
I know how to negotiate.
Effective communication in the workplace. The open university. Open learn. (10.09.2018). Retrieved from: https://shorturl.at/eVWqU
Effective Communication. Improving Your Interpersonal Skills. HelpGuide.org. (25.09.2024). Retrieved from: https://shorturl.at/eH3o2
Lerner, M. (15.02.2022). How to improve communication skills training for your employees. Retrieved from: https://shorturl.at/SdnLO