Emotional strain
Emotional strain – from a scientific perspective, emotional strain refers to mental strain resulting from stressors, affecting both psychological and physical well-being. Overall, the concept emphasizes the intricate link between emotions and health. Emotional strain is typically caused by various experiences of psychological and social threat, such as distrust, injustice, being ignored and excluded from the group, lack of appreciation or psychological insecurity. Emotional strain is typical among those working in customer service.
The centre for occupational safety. Ethical and emotional strain. Retrieved from: https://shorturl.at/bFQJc
Wisdom library. Significance of Emotional tension. Retrieved from: https://shorturl.at/Lqed6