Communication skills training
Communication skills training – is a critical component of CRAFT, since the CSO-IP communication style commonly swings between aggressiveness and silence. The training follows the same procedure as that introduced in CRA, with the exception that the CSO is being taught the skills instead of the substance abusing client. Learning how to communicate in a positive manner lays the foundation for other CRAFT procedures. For instance, positive communication is essential for minimizing IP defensiveness when it is time for CSOs to explain changes in their behavior toward the IP (such as the withdrawal of rewards during substance-using times), or when CSOs are ready to invite the IP to sample treatment.
Robert J. Meyers, ... Katherine E. Belon. (2013). Community Reinforcement Approaches. Sciencedirect. Retrieved from: sli.ink/uFJx